Reviews

Customer Service was great, professional, short waiting period, good listener, & knowledgeable.

I had called the office several times due to an on going problem. I got to talk to Manny, who was very nice and easy to talk to. He seems to be willing to come out and Take care of the problem. We made an appointment for him to come out. However that date had to be changed. Another appointment was made and I was given a time span the time came around for him to be there I called back and was given another time which I was not happy with because my time is very precious to me. Manny called and advised the time that he was going to be there to take care of the problem. When he got out of the truck with a big smile on his face with an extended handshake I was very very impressed. He checks everything Sonyabill and then went under the house where the air handler was and found out what the problem was. I was very very pleased with the work that he done as well as him making me feel comfortable that if I had any other problems to call him and he was going to take care of it. If I had to give him a numeric score it will be an A+++. Manny thank you for a job well done any happy customer.

Great at getting us in quickly for AC service! Technician was quick and efficient!

My tech saved me over $11,000. Another company had told me the compressor in my unit was out and the whole system needed to be replaced. The tech came out and within 10 min I had AC fir the first time in 2 weeks. The fan plug was lose and had come out so the compressor wouldnt work. These guys are honest, trustworthy and care about their customers. Thank you thank you!

The scheduler was very helpful with creating an appointment and confirmed my technicians arrival time. The technician was very professional and knowledgeable, he quickly assessed and solved my problem and provided some preventative maintenance as well. Great service!

Our AC went out over the weekend and were able to get a technician out on Monday. He fixed the problem within 30 minutes and gave us tips on keeping up with the overall health of the unit. They arrived a bit after our designated appointment window, but I'm sure he was busy. I'm always late/a little behind so who am I to judge? The problem was fixed quickly and would definitely recommend!

We had a bad start to our experience with Advanced Home Services, but they and our Home warranty provider worked it out and the service moving forward was excellent. The technician in the field was very professional and the end result was great. Our HVAC system operates perfectly and we are very happy with it.

Technician was extremely helpful in finding what our problem was and promptly fixed it. He explained everything in detail so I could understand it. I was very pleased.

Excellent service, good communication , service on time and technician found and solve issue promptly.

Rodney is awesome. On time, quickly diagnosed the issue and got it resolved!

The team showed up and was able to get my old ac unit more life. They also were wonderful at explaining what was wrong. Also on the safe side, pointed out his experience with my old unit and what could potentially happen.

Keith is an exceptional asset for your company. He knows HVAC and can explain the concepts in laymans terms. Plus, he is very friendly and helpful. A+++.

I am in Gordonsville. Keith is an asset to your company. Very friendly and efficient with problems with my furnace. Would refer him to everyone.

Keith was great, knows literally everything about cooling and diagnosed and fixed the problem in about 15 minutes on a blazing hot day. He deserves a raise!

Gentlemen that came was great, very professional and knowledgeable.

This is the 2nd time Ive used them A Advanced and they have been great both times. Arrived on schedule and took care of the issue.

Showed up when they said and fixed the problem within an hour in 95 degrees! Thanks for coming to my rescue!

A Advanced took almost 3 weeks to order a replacement wall thermostat and install it. We had no AC for a month. Willie spend three hours trying to install the thermostat to no avail. he came back the next day with a replacement and finally installed the part. Willie never gave up or quit and went above and beyond to make sure we had AC.

Rufus was very professional. He let me watch him do the testing. Everything was great and my heat pump got a 5 star review; just like the one I gave you.

We had a great experience with Keith. He was friendly, courteous, very knowledgeable and fixed our issue quickly! We highly recommend!

Tech were very professionaland provided information on how to make my system more efficient.

The technician arrived on time as scheduled, He was most pleasant and took the time to explain what the problem was and the needed repairs. The ac unit seems to be working properly for the second day,I did not like the idea of being required to pay for the repair work before the technician began.

Great experience. Excellent job. Great technician..

Techs were amazing and helpful and fixed my AC professionally and quickly. Would definitely recommend