Reviews

At A-Advanced Home Services we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 655 Reviews

Tiffany H
09/09/2023
09/09/2023
The tech Michael was amazing , very professional, professional, amazing timely manner as well ! He got my ac up and running quick . Also a very hard worker ! Had my 3 year old with me and he was so patient and kind while she was talking his ear off ! You don’t find many amazing employees and respectful ones ! Very pleased !

Eric Christopher Vento
08/16/2023
08/16/2023
Quantay and Joe arrived with all the necessary materials to replace our air handler and condenser. They spent several hours working in our hot attic and made a special effort to run cable through our home to avoid unsightly conduit on the exterior of the house.
Although I am not knowledgeable about HVAC systems, they did not leave until the units were installed, the worksite was clean, and everything was functioning properly. They worked incredibly hard and were highly professional.

Bridget Abbatiello
07/27/2023
07/27/2023
I was at first very disappointed with this company. I had to practically chase down their office staff to get me in and on the schedule. It took over a week for them to process the notes from the diagnostic appointment I had. After that I had appointments set on 2 separate instances where we had to reschedule due to issues on their end and wasn’t informed until the day of. I was very frustrated with office staff by the lack of communication … but my most recent tech Donny was phenomenal. He made everything worth it. I’m so glad that I had to reschedule previously so I could have him come and fix my duct issue because he definitely knew what he was doing. He explained everything to me and had to troubleshoot to determine the best way to fix the problem. He definitely cared and did his best work. I have the best air flow now and am very pleased. Truly, Donny— thank you. Another special shout out to Nick who was my very first tech who diagnosed my issue and Mason who did the best patch work. All were all so kind and very informative. Please ensure you request those individuals!!!

Susan Clore
07/10/2023
07/10/2023
I am very pleased with the service I received from A-Advanced Home Services on my air conditioner. Nick and Donny were very professional, knowledgeable, and efficient. They explained what they were doing to fix the unit and gave suggestions on how to best maintain and clean HVAC system each year. I highly recommend these guys for service!

David Webb
06/07/2023
06/07/2023
Alex and Danny were on time, approachable, and prepared to get my AC and heat back up and running. They are professionals in what they do. They showed me some areas on my unit that should have cleaning when dirt and grime build up. I will use this company again if I have problems. These gents are 5 star ⭐️ ⭐️⭐️⭐️⭐️

Karen DB
05/05/2023
Located in Henrico
05/05/2023
Located in Henrico
I cannot say enough GOOD about this company (and every single person who came out to service our HVAC system). Everyone was kind, well-versed, sincere and helpful. There are no words to convey my gratitude for the experiences that we had. I highly highly recommend them, This experience stands out as it is RARE to encounter such service in today's world.

Shirley Miller
02/15/2023
Located in Colonial Beach
02/15/2023
Located in Colonial Beach
I am very happy with there service, they are very friendly and try to help there customers in every way possible. A lot of my dealings has been with Trevor he is the best and goes out of his way to help you. Everyone I have had an experience with has also been very helpful.

Beverly Jacobs
12/12/2022
Located in Bowling Green
12/12/2022
Located in Bowling Green
I'm so grateful to these wonderful techs. My heating unit had several problems and they got it working and came back to completely fix and replace the problems part. They were prompt, polite, friendly, knowledgeable and efficient! And the office reps were also nice and helpful. Very positive experience

Christina Swicegood Griffith
11/30/2022
11/30/2022
Absolutely horrible, dishonest company. All the tech wanted to do was discuss putting in a new unit and what payments they could offer-while he was under the house still “determining” the problem. I’m not even sure the pictures he showed us are of our real unit. We literally felt verbally attacked by him and the scam he was trying to run. Do not use unless you are ready to buy a new system. They do not want to repair anything. We’ve also reported them to American home shield, our home warranty company that sent them here.
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