Reviews

I had A-Advanced provided as my contractor through AHS, because my HVAC stopped working. Overall A-Advanced was great to work with, a little late in terms of arrival/installation but that’s okay, Trevor was great in explaining the problem and installing my new system. It took a about an week from diagnosis to completion, but the majority of that falls on AHS, they did nothing but it make it complicated. The folks at A-Advanced were responsive via phone call and texts, which was nice. I’d recommend A-Advanced.

The technician was very thorough and did a great job. Took personal interest in resolving the issue. Thank you!

The technician was very thorough. He was courteous and I would definitely recommend for service and would use again.

The technicians were all professional and apparently did a good job. However, I do have two complaints. 1. The office loaded the wrong outside unit on the truck and one of the technicians had to drive one hour back to the office to pick up the correct unit. This delayed our installation by at least two hours. 2. My order called for using our existing thermostat. The lead technician discovered that the thermostat was turning the systems on and off but had no digital display. He said the thermostat had to be replaced. The only thermostat he had on the truck was a programmable one for $260.00. I told him I did not need that for my second floor area, just a basic thermostat. He said there was not time today to go to a supplier and get one. They would have to schedule another day to come back if I wanted a different thermostat. Because I am having overnight guests later this week I reluctantly agreed to have the programmable one installed. It's not my problem that the technician only had one type of thermostat on the truck. I believe the company should have given me the basic thermostat price. NOT HAPPY about that. Dan Nostheide

Rufus is professional & knowledgeable. Pleasant experience working with him.

Rufus had serviced my family and I. He was very professional and kind. He found the problem with our AC unit almost immediately and repaired it in the same amount of time. After he had fixed the problem he came in and explained what had happened and what he did to fix the problem.

Rufus was professional, courteous, and friendly. It was my first time using this company and I would definitely use them again! Highly recommended.

Team came by and did a good job checking the system.

Very professional. Explained everything. Very respectful. Would highly recommend

Outstanding service. Very professional

I had the pleasure of talking to Kaysi. She was above helpful. Very professional and made sure that I got the help I needed and call me back as promised. Thank you again for your professional service.

Luke came out because our Trane unit was not working at all. Our home warranty company had sent another company out before and said we needed to replace a coil in the air handler, major expense. That company then decided they didn’t want to do the work. Luke came out and diagnosed. He found an open valve and recharged system. Everything is great. I want to thank him for his expertise and integrity.