Reviews

Nick is the BEST! He is very responsive, knowledgeable and always on time. I know that I can trust him with our equipment. Highly recommend!!

They got us up and running and we now have heat.

I'm so grateful to these wonderful techs. My heating unit had several problems and they got it working and came back to completely fix and replace the problems part. They were prompt, polite, friendly, knowledgeable and efficient! And the office reps were also nice and helpful. Very positive experience

Absolutely horrible, dishonest company. All the tech wanted to do was discuss putting in a new unit and what payments they could offer-while he was under the house still “determining” the problem. I’m not even sure the pictures he showed us are of our real unit. We literally felt verbally attacked by him and the scam he was trying to run. Do not use unless you are ready to buy a new system. They do not want to repair anything. We’ve also reported them to American home shield, our home warranty company that sent them here.

Jeremiah was great. He was timely, kept me updated and kept it clean.

Office staff and Technician who serviced my home were absolutely professional and a pleasure to work with. Phone calls, emails, prompt arrival, service appointment, sound advice excellent customer experience!! Keep up the great work A-Advanced!!

The technician answered my questions and was professional.

Great service. Replaced my ac unit in no time without any hassle. Thank you.

Great service! Explains everything that is happening.

Technician obviously very competent. AHS screwed up and only did work order for one heat pump, though Ive had both serviced in the past. Due to the incompetencies of AHS technician was only allowed to service one heat pump, and a second company will have to come and service the other heat pump. Ill likely find another company to replace AHS. A-Advanced appears to be a dependable company.

Trevor Rojass the best

Customer Service was great, professional, short waiting period, good listener, & knowledgeable.

I had called the office several times due to an on going problem. I got to talk to Manny, who was very nice and easy to talk to. He seems to be willing to come out and Take care of the problem. We made an appointment for him to come out. However that date had to be changed. Another appointment was made and I was given a time span the time came around for him to be there I called back and was given another time which I was not happy with because my time is very precious to me. Manny called and advised the time that he was going to be there to take care of the problem. When he got out of the truck with a big smile on his face with an extended handshake I was very very impressed. He checks everything Sonyabill and then went under the house where the air handler was and found out what the problem was. I was very very pleased with the work that he done as well as him making me feel comfortable that if I had any other problems to call him and he was going to take care of it. If I had to give him a numeric score it will be an A+++. Manny thank you for a job well done any happy customer.

Great at getting us in quickly for AC service! Technician was quick and efficient!

My tech saved me over $11,000. Another company had told me the compressor in my unit was out and the whole system needed to be replaced. The tech came out and within 10 min I had AC fir the first time in 2 weeks. The fan plug was lose and had come out so the compressor wouldnt work. These guys are honest, trustworthy and care about their customers. Thank you thank you!

The scheduler was very helpful with creating an appointment and confirmed my technicians arrival time. The technician was very professional and knowledgeable, he quickly assessed and solved my problem and provided some preventative maintenance as well. Great service!

Our AC went out over the weekend and were able to get a technician out on Monday. He fixed the problem within 30 minutes and gave us tips on keeping up with the overall health of the unit. They arrived a bit after our designated appointment window, but I'm sure he was busy. I'm always late/a little behind so who am I to judge? The problem was fixed quickly and would definitely recommend!

Technician was extremely helpful in finding what our problem was and promptly fixed it. He explained everything in detail so I could understand it. I was very pleased.

We had a bad start to our experience with Advanced Home Services, but they and our Home warranty provider worked it out and the service moving forward was excellent. The technician in the field was very professional and the end result was great. Our HVAC system operates perfectly and we are very happy with it.

Excellent service, good communication , service on time and technician found and solve issue promptly.

Rodney is awesome. On time, quickly diagnosed the issue and got it resolved!

The team showed up and was able to get my old ac unit more life. They also were wonderful at explaining what was wrong. Also on the safe side, pointed out his experience with my old unit and what could potentially happen.

Keith is an exceptional asset for your company. He knows HVAC and can explain the concepts in laymans terms. Plus, he is very friendly and helpful. A+++.

I am in Gordonsville. Keith is an asset to your company. Very friendly and efficient with problems with my furnace. Would refer him to everyone.